Connect Bridge Limited values customer satisfaction. However, due to the nature of digital products, all sales are final except under specific conditions.
1. Refund Eligibility
Refunds will only be granted if:
- The product file is corrupted or inaccessible, and the issue cannot be resolved.
- An incorrect product was delivered due to an error on our part.
2. Non-Refundable Cases
- Change of mind after purchase.
- Accidental purchase of the correct product.
- Failure to download the product after receiving the access link.
3. How to Request a Refund
- Submit your refund request to contact@connectbridgedigital.com within 7 days of purchase.
- Provide your order details and a description of the issue.
4. Processing Refunds
- Approved refunds will be processed within 10 business days and issued to the original payment method.
5. Modifications
Connect Bridge reserves the right to update this Refund Policy at any time, with changes applying to purchases made after the updated policy date.
For refund inquiries, contact us at contact@connectbridgedigital.com.